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Course Catalog
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Employment Law | Food Safety | Forklift Operator Training

Business Development & Personal Development | Occupational Saftey


Business Development Team Building

Business Development
Fundamentals
Business Skills
Communications
Customer Service
Employee Relations
Leadership
Performance Management
Personal Improvement
Team Building

Becoming an Effective Team Member
As a result of going through this course and using the QuicTools that are provided, the learner will be able to:

1. Start with a clear team vision.
• Recognize the team development process.
• Understand her role and contribution.

2. Expand her interpersonal abilities.
• Assess her own skills and attitudes.
• Practice good communication skills.
• Encourage trust.
• Take responsibility to resolve issues.

3. Share responsibility for team results.
• Fulfill her assignments.
• Take initiative to get things done.
• Participate effectively in meetings.
• Cultivate positive relationships.

Building a Successful Team
As a result of going through this course and using the QuicTools that are provided, the learner will be able to:

1. Create a clear vision of team success.
• Clarify the meaning and purpose of teaming.
• Set team effectiveness goals.

2. Guide the team through development phases.
• Establish a foundation in Forming.
• Manage team conflict through Storming.
• Encourage productivity in Norming.
• Attain excellence in Performing.
• Seek closure in Concluding or Renewing.

3. Empower the team to achieve results.
• Ensure the right technical skills mix.
• Enhance interpersonal and teaming skills.
• Recognize and reward team accomplishments.

Leading Effective Teams
As a result of going through this course and using the QuicTools that are provided, the learner will be able to:

1. Focus on results.
• Document the purpose.
• Confirm performance requirements.
• Manage resources.
• Measure performance.

2. Provide structure.
• Document roles and responsibilities.
• Develop operating guidelines.
• Follow a plan.

3. Build teamwork.
• Maintain relationships.
• Develop communication skills.
• Support the team.

Solving Problems as a Team
As a result of going through this course and using the QuicTools that are provided, the learner will be able to:

1. Promote collaboration.
• Set up a problem-solving meeting.
• Review team problem-solving tools.
• Manage team interactions.
2. Follow a standard process.
• Define the problem.
• Generate potential solutions.
• Make a decision.
• Develop a plan.
• Implement the solution.

3. Confirm a solution.
• Monitor progress.
• Track results.

 

 

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