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Course Catalog
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Employment Law | Food Safety | Forklift Operator Training

Business Development & Personal Development | Occupational Saftey


Business Development Personal Improvement

Business Development
Fundamentals
Business Skills
Communications
Customer Service
Employee Relations
Leadership
Performance Management
Personal Improvement
Team Building

Achieving Personal Goals
As a result of going through this course and using the QuicTools that are provided, the learner will be able to:

1. Aspire for balance in life.
• Determine priorities.
• Focus on one goal.

2. Work toward the goal.
• Create a mind map.
• Develop a plan of action.
• Visualize success.
• Expect the unexpected.

3. Follow through on plans.
• Take the first step.
• Set the pace.
• Expect glitches.
• Assess achievements.

Interviewing Skills for Job Candidates
As a result of going through this course and using the QuicTools that are provided, the learner will be able to:

1. Prepare for a strong interview.
• Know himself well.
• Research the organization and position.
• Understand what the interviewer is seeking.

2. Promote his best image.
• Dress appropriately.
• Create the best impression.
• Watch her nonverbal communication.
• Provide thoughtful answers.

3. Follow up after the interview.
• Say "thank you."
• Know when to call back
• Negotiate the best offer.

Managing Stress
As a result of going through this course and using the QuicTools that are provided, the learner will be able to:

1. Understand stress.
• Diagnose the stress in her life.
• Consider underlying factors.
• Assess her readiness to make changes.

2. Develop a systematic approach.
• Eliminate or minimize stressors.
• Use short-term coping mechanisms.
• Reframe the situation.
• Build long-term protective responses.

3. Implement a plan of action.
• Identify a specific situation.
• Write down one stress management technique.
• Assess his progress.

Moving from Trainer to Performance Consultant
As a result of going through this course and using the QuicTools that are provided, the learner will be able to:

1. Define the opportunity.
• Clarify the consulting role.
• Assess her skills.
• Plan the transition.

2. Develop consulting skills.
• Shift to a systemic view of performance.
• Immerse herself in the business.
• Follow a standard process.
• Acquire consulting skills.

3. Promote strategic relationships.
• Cultivate champions.
• Expand her client base.
• Focus on client satisfaction.

 

 

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